Website chat and AI answers in one simple inbox, with WhatsApp coming soon. Flat prices in pounds, no surprise bills, and alerts you won’t miss.
You’re on a job, behind the counter or with a client. Chatterbell makes sure customers still get an answer, and that you never get a bill you didn’t expect.
One flat monthly price. No per-chat fees, no charge per AI answer, no automatic upgrades. Your price is locked while you stay on your plan.
A bell and desktop alert for every chat, a louder alarm when a customer needs a person, and an email if nobody answers. Customers who leave get your reply by email. iPhone and Android apps are coming soon.
Website chat in one tidy inbox today, plus a WhatsApp button on your site. WhatsApp messages, email, Instagram and Messenger in the same inbox are coming soon.
A tiny chat button that sets no cookies until someone starts a chat, so it keeps working when visitors say no to cookies. Hosted in the UK and EU.
See who’s on your website, what page they’re looking at, and what they’re typing before they hit send. Pass chats to a colleague, leave private notes, and reply in seconds with saved answers.
Chatterbell reads your website and answers common questions like opening hours, prices, delivery areas and bookings. It always shows where the answer came from and hands over to a person when it isn’t sure.
78% of UK customers would rather message a business than phone it. Your website chat works today, and every plan can add a WhatsApp button to your site straight away. WhatsApp and email in the same inbox are coming soon.
Most chat tools charge per agent and then again for every question their AI answers. Here’s what a 3-person team with 1,000 chats a month, 30% of them answered by AI, really pays.
Prices from each company’s public pricing page, checked 30 September 2026, annual billing, ex-VAT, converted at £1 = $1.32 where shown in dollars. AI costs: Intercom $0.99 per resolution, Zendesk £1.30 per automated resolution, Freshchat £0.36 per bot session, HubSpot $0.50 per resolution plus a $1,500 onboarding fee.
Every plan covers your whole team, not a price per person. Start free, and upgrade when you want our advertising off your chat.
Everything you need to start. Shows our advertising.
For a small business that wants a clean, professional chat.
For teams sharing the inbox across a few websites.
For busier teams and agencies running several sites.
Prices exclude VAT. Every new account gets 14 days of Starter free, then stays on Free unless you choose to upgrade. Compare every feature →
No per-answer feesAI answers are included in your plan. We never charge per chat or per resolution.
No automatic upgradesHit a limit and we’ll let you know. We never move you to a bigger plan without asking.
Your price is lockedStay on your plan and your price stays the same. Any change gets 60 days’ notice.
We never cut off your chatsEven on Free, messages always get through. We’ll never hold a customer’s message hostage.
Cancel in two clicksNo phone calls, no retention team. Download your data any time.
Real people in the UKOur support team is based in the UK. Ask us anything in the chat on this page.
Yes, for as long as you like. It includes unlimited chats, 2 team members, desktop and email alerts, and 100 AI answers a month. In return, your chat shows a small Chatterbell advert to your visitors. Upgrade to Starter (£19 a month) to remove it.
Copy one line of code into your website. There are step-by-step guides for WordPress, Shopify, Wix and Squarespace, and one-click apps for them are coming soon. It takes about five minutes, and we’ll help you if you get stuck.
Chatterbell sets no cookies and stores nothing in the visitor’s browser until they start a chat. That means it can keep working for visitors who say no to cookies. We still recommend listing it in your privacy policy.
Your chat shows that you’re away and asks for an email address. We email you about the message, and when you reply we email your answer to the customer, so nobody is left waiting.
On servers in the UK, with encrypted backups in the EU. If you turn on AI answers, the question and the relevant parts of your website are sent to our AI provider in the US to write the reply, and it doesn’t train on them. We never sell data, and you can export or delete your conversations whenever you like. More about security.
Nothing changes. Chats are unlimited on every plan. If you use up your AI answers for the month, the AI steps aside and your team answers until the next month, or you can buy a top-up if you choose.
Set up in five minutes. Free for as long as you like.
Create your free account